Faulty Items

You must inspect your order upon receipt and contact us immediately if the item is wrong, defective, or damaged, so that we can address the issue immediately.**

**Please note the following:

1.     All items are steamed and folded before leaving our premises. Items that become wrinkled during transport are out of our control and in these instances, wrinkles are not considered to be a fault. 

2.     We take our own pictures in natural lighting (where possible) and we do our best to ensure that the images on our website, and on social media, are a 100% true representation of the product.

In some cases however, screen resolution can change the appearance of an item. This is not considered to be a fault.  

Fabrics can sometimes appear a little different in photos, depending on where the light hits the fabric. This is normal and is not considered to be a fault.

If you have any queries regarding the colour of an item, or the fabric, please do not hesitate to contact us.